The Moderating Effect of Empowerment in the Relationship Internet Use in Health and Shared Decision-making between Patient and Doctor

Meryem Zoghlami, Salma Ayeb, Kaouther Saied Ben Rached


This paper examines the relationship between patient online health use, empowerment and treatment decision-making. A quantitative survey of 114 patients with chronic diseases highlights the impact of Internet use on shared decision-making. The study also examines the moderating effect of patient empowerment. The results indicate that the relationship between online health use and shared decision-making is stronger under a high level of empowerment.

Keywords: online health use, doctor-patient relationship, shared decision-making, empowerment.

JEL Classifications: I12, M31


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