Zeglat, D., Shrafat, F., & Al-Smadi, Z. (2016). The Impact of the E-Service Quality (E-SQ) of Online Databases on Users’ Behavioural Intentions: A Perspective of Postgraduate Students. International Review of Management and Marketing, 6(1), 1–10. Retrieved from https://www.econjournals.com/index.php/irmm/article/view/1431