OKTRIVINA, D. S. A.; SUROSO, S.; PURWOKO, B.; WIDYASTUTI, T. Performance the Malcolm Baldrige on State Electricity Company (PLN) in Indonesia. International Journal of Economics and Financial Issues, [S. l.], v. 7, n. 5, p. 413–416, 2017. Disponível em: https://www.econjournals.com/index.php/ijefi/article/view/5256. Acesso em: 26 may. 2022.