Danjuma, I., I. A. Kola, B. Y. Magaji, and H. M. Kumshe. “Credit Risk Management and Customer Satisfaction in Tier-One Deposits Money Banks: Evidence from Nigeria”. International Journal of Economics and Financial Issues, vol. 6, no. 3S, June 2016, pp. 225-30, https://www.econjournals.com/index.php/ijefi/article/view/2634.