YU, Li Guang; HOO, Wong Chee; JUAN, Hu Li; WOLOR, Christian Wiradendi. Unpacking the Mediating Role of Doctor–Patient Trust in the Service Quality–Loyalty Link: Insights from a Large Public Hospital in Shandong, China. International Review of Management and Marketing, [S. l.], v. 16, n. 3, p. 305–316, 2026. DOI: 10.32479/irmm.22318. Disponível em: https://www.econjournals.com/index.php/irmm/article/view/22318. Acesso em: 31 mar. 2026.