QURESHI, M. I.; KHAN, A.; ZAMAN, K. Structural Investigation of Service Quality in Conventional and Islamic Banking in Pakistan. International Review of Management and Marketing, [S. l.], v. 2, n. 2, p. 99–105, 2012. Disponível em: https://www.econjournals.com/index.php/irmm/article/view/170. Acesso em: 25 apr. 2024.