IPLIK, F. N.; TOPSAKAL, Y.; IPLIK, E. The Effects of Emotional Labor on Job Attitudes of Hotel Employees: Mediating and Moderating Roles of Social Support and Job Autonomy. International Review of Management and Marketing, [S. l.], v. 4, n. 3, p. 175–186, 2014. Disponível em: https://www.econjournals.com/index.php/irmm/article/view/802. Acesso em: 5 may. 2024.