Kelesbayev, D., Kalykulov, K., Yertayev, Y., Turlybekova, A. and Kamalov, A. (2016) “A Case Study for Using the Quality Function Deployment Method as a Quality Improvement Tool in the Universities”, International Review of Management and Marketing, 6(3), pp. 569–576. Available at: https://www.econjournals.com/index.php/irmm/article/view/2584 (Accessed: 1 May 2024).