Hafeez, Shakir, Li Lin Hong, Bilal Bin Saeed, and Bilal Afsar. “Customer Knowledge Management As a Success Driver for Business in Mobile Sector of Pakistan”. International Review of Management and Marketing 7, no. 1 (January 13, 2017): 1–14. Accessed May 1, 2024. https://www.econjournals.com/index.php/irmm/article/view/3421.