The Effect of Information Technology and Total Quality Management on Organizational Performance
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Abstract
This study discovers the effect of information technology and total quality management (TQM) on organizational performance. The unit of analysis is state-owned enterprises in Padang city, Indonesia. The study utilized primary data which is obtained through the questionnaire. Total sampling is used in this study. 90 questionnaires were returned as a final sample. Data were analyzed by Multiple Regression Analysis performed by SPSS 25 software. The result shows that information technology has a positive and significant effect on organizational performance. Total quality management has a positive and significant effect on organizational performance.Keywords: Information Technology; Total Quality Management; Organizational PerformanceJEL Classifications: D83, L86, M15DOI: https://doi.org/10.32479/irmm.8858Downloads
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Published
2019-11-20
How to Cite
Sanjaya, S., & Mayola, L. (2019). The Effect of Information Technology and Total Quality Management on Organizational Performance. International Review of Management and Marketing, 9(6), 193–196. Retrieved from https://www.econjournals.com/index.php/irmm/article/view/8858
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